February 18, 2019

Listening Strategy & VOC Program Development Case Study

Strategy Strategic Transformation

An integrated payer/primary healthcare provider implements its first-ever VOC program.

Read more: Listening Strategy & VOC Program Development Case Study

Related team members

Richard Crumb

Richard Crumb

Managing Partner & Co-FounderMenlo Park

Walt Shepard

PrincipalBoston

Menlo Park, CA
Boston, MA 100 High St,
Boston, MA 02110
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Yarmouth, ME 04096
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London, UK

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